Училище за професионално и продължаващо обучение

Сommunication with patients in crisis situations


Сommunication with patients in crisis situations


The course will offer discussions on some critical skills when communicating with patients and their families in crisis – communicating serious illness, death of family member, donor situation, medical errors. The course includes 6 hours of lectures and discussions and 6 hours of practical activities - case discussions, simulation of situations.


Students who complete this course: 

1) will know:

  • Knowledge about crisis situations in medical practice  

2) will be able to:

  • Basic communication skills in crisis situations in medical practice


Topics included in the cource:

  1. Communicating with patients in a crisis

  2. Internship – participation in communicative situation
  3. Communicating with families in a crisis
  4. Internship – training


Lecturer: Assoc. prof. Margarita Stankova, MD, PhD

Lenght of the cource: 12 hours.

Dates: 17 and 18 July 2023

Tuition fee: 240 BGN

Deadline for registration: 12 July 2023



  1. Download the registration from HERE
  2. Compleate it and send it to uppo@nbu.bg 
  3. UPPO will provide a payment information.



About the lecturer Margarita Stankova, MD, PhD


Assoc. prof. Margarita Stankova, MD, PhD, graduated from the Medical University, Sofia, specialty Psychiatry and a Master's program in "Communication Infringements" at the NBU and doctoral program "Language and Speech Pathology" at the NBU. She has successfully completed courses and trainings at NTNU, Trondheim, Iavante Foundation, Granada. Since 2013 he has been an Associate Professor of “Public Health” at NBU at the Department of “Health and Social Work”. Since 2014 she has been the director of the Centre for Therapy for Communicational and Emotional Behavioural Disorders at NBU. Head of the Department of “Health and Social Work” from 2016

The scientific and practical interests of Assoc. prof. Margarita Stankova are in the field of psychopathology, developmental disorders, communicative disorders, autism spectrum disorders, integration of children with special educational needs, etiological mechanisms and the role of the environment for the occurrence of the violations, programs for therapy, evaluation of the effect of therapeutic interventions

Assoc. prof. Margarita Stankova is the author of four monographs in the field of developmental disruptions and 62 publications in this field. She has edited seven editions on the topic, participated in 15 scientific and applied projects in the field of work with children with developmental disabilities.



For additional information and registration:

Център за професионално и продължаващо обучение (ЦППО)

гр. София, НБУ, ул. “Монтевидео“ 21, Корпус 2, Офис 108

Тел.:  02/ 8110 110 (опция 6), 02/ 8110 108

E-mail:  uppo@nbu.bg